Overbooked Legal Information
Last update:
July 5h 2025
Overbooked
# Privacy Policy
Last Updated: May 2026
Movers by Overbooked and Cleaners by Overbooked (“we,” “our,” or “us”) respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, and protect your information when you submit a request through our website, advertisements, forms, or other communication channels.
## Information We Collect
When you contact us or submit a form, we may collect information including:
* Full name
* Phone number
* Email address
* Service address
* Moving or cleaning details
* Preferred service date
* Any additional information you choose to provide
## How We Use Your Information
We use your information to:
* Connect you with trusted local moving or cleaning professionals
* Provide quotes and scheduling availability
* Improve customer experience and service quality
* Communicate regarding your request
* Follow up about bookings or support requests
## Our Network of Service Providers
We work with a network of experienced local businesses that we have reviewed and partnered with over time. Our goal is to connect customers with reliable service providers that meet our standards for professionalism, communication, and customer experience.
While we help facilitate the connection, individual services are ultimately performed by independent local businesses.
## Information Sharing
Your information may be shared with approved service providers within our network only for the purpose of fulfilling your service request.
We do not sell your personal information to unrelated third parties.
We may also share information when required by law or to protect our platform, users, or business operations.
## Data Protection
We take reasonable steps to protect your information and maintain secure systems designed to prevent unauthorized access or misuse.
However, no online platform can guarantee absolute security.
## Marketing Communications
By submitting your information, you may receive calls, text messages, or emails regarding your request, quotes, scheduling, promotions, or related services.
You may opt out of marketing communications at any time.
## Third-Party Platforms
Our advertisements, forms, and services may operate through third-party platforms including Meta/Facebook, Instagram, Google, and other providers. Your use of those platforms may also be subject to their own privacy policies and terms.
## Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
## Contact Us
If you have any questions regarding this Privacy Policy or your information, please contact us through our website or support channels.