Last update:
September 6th 2024
Refund Eligibility
Dashcraft offers a [number]-day money-back guarantee on all purchases made directly through our website. To be eligible for a refund, the following conditions must be met:
The refund request is made within [number] days of the original purchase date.
The Software has not been used or activated.
The Software is not functioning as described or does not meet the stated requirements.
The refund request is submitted through our official support channels or via email to [email address].
Refund Process
To request a refund, please follow these steps:
Contact our support team at [email address] and provide the order details, including the purchase date and order number.
Describe the reason for the refund request and provide any relevant information or documentation to support your claim.
Our support team will review your request and determine eligibility for a refund.
If approved, we will process the refund to the original payment method within 5 business days.
Non-Refundable Items
Please note that certain items are not eligible for refunds, including:
Products purchased from third-party retailers or distributors
Products that have been used or activated
Products that do not meet the stated refund eligibility criteria
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at hello@dashcraft.com.